The new strategic paradigm
FromTo LinearNon-linear Static, cause-effect view of individual factorsDynamic, constantly changing field of interactions Microscopic, localWide angle, global SeparatenessRelatedness...
View ArticleThree questions you need to ask
There's three questions you need to ask yourself before you invest a large chunk of cash in some enterprise application: Can I use something, rather than configuring something, rather than customising...
View ArticleGovernance isn’t a process
For some strange reason every time someone mentions ‘governance’ all sense is thrown out the window, the process wonks rub their hands with glee, and you soon find yourself waist deep in treacle like...
View ArticleHas Apple made NFC irrelevant?
In The future of exchanging value[1] I, along with Peter Williams and Ian Harper at Deloitte, pointed out that a successful retail payments strategy should be founded on empowering consumers and...
View ArticleThe myth of sustainable competitive advantage
I’ve mentioned to a few people that I was unimpressed with The End of Competitive Advantage by Rita Gunther McGrath. I’ve even be so impolitic as to call it ‘crap’ a few times, after which I’m usually...
View ArticleWhatsApp wasn’t overvalued
I have a new post up over at the Deloitte Digital blog, ‘WhatsApp wasn’t overvalued’. I’d been watching the debate around Facebook’s purchase of WhatsApp[1] and I was struck how many analysts and...
View ArticleHow to cope with an IT transformation
Once started, an IT transformation is hard to stop. Such huge efforts – often involving investments of hundreds of millions, or even billions of dollars – take on a life of their own. Once the...
View ArticleThe myth of the inevitability of social organisations
In the rush for the new-new thing we’re confusing the means with the end. Business – as currently practiced – has been built around the need to own and manage a central asset. This might be a factory,...
View ArticleIs Salesforce.com already legacy IT?
The more I think about it, the more I feel that we need to rethink what “application” means. The IT industry – and therefore “application” – has been defined by businesses’ need to acquire IT assets....
View ArticleOutsourcing in an increasingly complex world
Sometimes posts become a tad to long and unwieldily to drop onto the blog. One such post was a thing I put together around some work I’ve been doing over the last few years on outsourcing. A friend...
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